Geotech service process overview

Geotech is continually looking for ways to improve and provide better solutions to our customers. In line with this commitment, all GA instruments are calibrated and tested in one of our two state of the art, DSEAR compliant calibration facilities. In 2010 Geotech successfully obtained UKAS 17025 standard for our GA calibrations chambers, providing our customers with a worldwide recognised accreditation improving traceability and increasing accuracy of calibration. These are the result of significant investment to support our drive towards being a world-class provider of support customer, technical and service support.

The use of the new calibration systems allows us to deal effectively and efficiently with the ever increasing instrument volumes achieved through our continued sales and service growth. The calibration process is optimised to the highest attainable technical standards, along with using fully certified and traceable calibration gases (to national standards). Along with our dedicated service team of fully trained engineers and technicians, Geotech remain committed to quality, customer satisfaction and delivering a world class service to our customers.

Why should I service my gas analyser?

Servicing your gas analyser minimises its downtime. Geotech fully investigate each unit within the analyser. The electrochemical cells are checked and changed, the battery is tested, a diagnostic check is performed, the filters are replaced, the firmware is updated, the charger is tested, accessories are checked, a full pressure test is performed, a leak test is performed, a pump flow test is performed, a drop test is performed and a vacuum test is also performed. All connections are checked, the casing is checked and the communications are checked. Any parts that have been replaced are fully traceable.

Why calibrate?

Calibration gives you the peace of mind that readings are accurate and reliable, and allows for complying with site permits or maximising the energy potential from gas streams. Units are checked and calibrated using ISO17025 audited automated calibration rigs which confirms accuracy back to a recognised worldwide standard. 

Why verify?

The analysers are used in potentially explosive environments so safety is important. A final quality test of all key functions and customer-specific instrument set-up is carried out before despatch.

Risks of not servicing

Cells will eventually fail, leading to unreliable readings and downtime. Filters will get blocked, meaning a return for more costly repair. Unplanned service is more expensive. EA or other audits could be tricky. Old firmware could mean the analyser is not working at its best. Reduced lifetime of instrument. No recognised traceability for gas.
 

Watch our video to see what happens when you send your analyser to us for service/calibration: